PetiFit Logo
Privacy Policy – PetiFit

Privacy Policy – PetiFit

Data Controller: PetiFit Sp. z o.o., ul. Dworcowa 6H, 12-140 Świętajno, Poland. Contact: contact@petifit.com.

Effective as of October 15, 2025 (version: 3.0).

1. What is this policy?

This explains how PetiFit Sp. z o.o. processes personal data of users of the PetiFit mobile application and the petifit.com website, in line with the GDPR (EU Regulation 2016/679).

2. Data we collect

a) Account & sign-in

b) Pet data

c) Health & nutrition

d) Media (photos)

You upload specifically selected photos or take a photo within the app. We do not maintain continuous access to your full photo library or camera—the OS asks for permission at the moment of use.

e) Technical data & location

f) Health integrations (future)

Apple Health (HealthKit) sync is planned. Before enabling, a consent screen will specify the exact scope. HealthKit data are used solely to provide app features and not for marketing.

3. Why we process data

PurposeLegal basis (GDPR)
Create and manage your accountArt. 6(1)(b) – contract
Apple/Google Sign-InArt. 6(1)(b)
Store pet and health recordsArt. 6(1)(b)
Send push notificationsArt. 6(1)(f) – legitimate interest (service notifications)
Analyze photos (OCR/AI), e.g., document scansArt. 6(1)(b); if an external AI provider is involved – Art. 6(1)(a) (consent)
Location features (routes, clinics)Art. 6(1)(a) – consent
Planned Apple Health (HealthKit) syncArt. 6(1)(a) – consent
Improve the app and debug issuesArt. 6(1)(f)
Legal obligations (e.g., accounting)Art. 6(1)(c)

AI data processing

Some features (e.g., recognizing text from health booklet photos, symptom analysis, nutrition recommendations) use AI models, including OpenAI services. Data sent for analysis (e.g., photos, text) are processed solely to perform the requested function and transmitted over encrypted channels (TLS). Where analysis is performed by an external provider, we display a clear consent screen with the scope of data and the recipient.

4. How long we keep data

5. Where and how we store data

6. Who we share data with

We share data only when necessary and only with:

We do not sell personal data. If data are transferred outside the EEA, we will apply appropriate safeguards (e.g., Standard Contractual Clauses, Art. 46 GDPR) and inform you before enabling such functionality.

7. Your rights

You have the right to access, rectify, erase, restrict processing, data portability, object, and withdraw consent (without affecting prior lawful processing). Contact: contact@petifit.com. We reply within 30 days.

You may lodge a complaint with a supervisory authority. In Poland: President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, uodo.gov.pl.

8. Children

The app is intended for users aged 16+. We do not knowingly collect data from children without parental consent.

9. Cookies and similar technologies (Website)

We use essential cookies. Analytics/marketing cookies operate only with your consent via a cookie banner. If we embed Apple/Google sign-in elements, those providers may use their own identification mechanisms under their policies.

10. Policy updates

As features evolve (e.g., cloud, Apple Health), we may update this policy. The version and date appear at the top. Material changes will be notified in the app and/or on the Website.

11. AI Model Training

To improve the accuracy of analysis and the quality of health and nutrition recommendations, PetiFit may use data generated in the app to train its own AI models. Data used for training are anonymized and cannot identify individual users. Training is performed solely within infrastructure controlled by PetiFit Sp. z o.o. and aims to enhance app features (e.g., symptom detection, food recommendations, behavior analysis).

The legal basis is user consent (Art. 6(1)(a) GDPR). You can withdraw consent anytime in the app settings; this does not affect the lawfulness of processing before withdrawal.


We use cookies: essential and — with your consent — analytics/marketing. Learn more.